RDT

RDT Phone Order Application gives the retailer the ability to service their phone order customers in an efficient and effective workflow. The phone order process flow accommodates the operator/consumer interaction which is different from the traditional store checkout process.

The systems accommodate the need capture pertinent customer information; selected data entry could be configured as mandatory entry fields. The application is designed to assist the operator in upselling and companion purchases. The phone order application has access to the item inventory status to provide informative customer service.

Key features you will find in RDT Phone Order application:

• Fully integrated with the RDT Retail System
• Simple user interface to accommodate required customer interaction
• Access to inventory throughout the chain
• Special phone order campaigns
• Same database as the RDT Retail System
• Fully integrated credit card processor/merchant services
• Unlimited tender types available
• Store pickup options available
• Provides option to offer delivery service
• Access to inventory availability throughout all sales channels

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